Sustainability

Toward managing a sustainable hospital

Japan’s Kashiwaba Neurosurgical Hospital has been reinventing itself for a more sustainable age of providing care, committed to community service.
Tim Hornyak
Published on August 26, 2024

“In Japan, there has always been a culture of mottainai, or reusing what can be used, but this has not been adapted to hospitals,” says Shunsuke Terasaka, MD chairman and president of Kashiwaba Neurosurgical Hospital, a 144-bed facility in the city of Sapporo, capital of Japan’s northernmost main island of Hokkaido. “At Kashiwaba, we attach great importance to the United Nations’ Sustainable Development Goals (SDGs),” says the veteran brain surgeon. Together with his staff, he set concrete goals to bring the mottainai culture to their healthcare facility. 

The COVID-19 pandemic was one of the factors that forced change. When supplies were scarce, Kashiwaba’s logistics center began using bar codes on all medical supplies to ensure they were used before their expiration date, minimizing waste. In addition, Kashiwaba only orders the necessary supplies when it needs them, reducing the strain on the supply chain. The hospital makes use of medical equipment, consumables, and logistics with a mindful footprint – inside and outside the facilities. They also support medtech companies’ efforts of reusing or refurbishing materials in the lifecyle.

In 2018, the hospital experienced hard times when an earthquake – a constant threat in Japan – struck. It caused a three-day blackout and affected the food supply lines. “At the time, our hospital had a contract with a food service company in Honshu and was unable to provide satisfactory meals to patients until transportation was restored. Local residents delivered vegetables and other items to the hospital, but we were hampered by the contract and were unable to deliver their kind donations to our patients,” Terasaka recounts. 


Shunsuke Terasaka, MD chairman and president of Kashiwaba Neurosurgical Hospital

Hokkaido is the only place in Japan that can achieve 100 percent food self-sufficiency,” says Terasaka. “It’s generally said that hospital food is not tasty, but we want to prove that wrong. Now, products from local fishermen and farmers are included in meals for patients and staff, and some are sold at a kiosk in the hospital’s reception area.

The enormous demographic change in Japan is also one of Teraska’s greatest challenges in recruiting staff and providing care at the hospital. Due to the country’s low birth rate, the population is rapidly aging – nearly one-third of Japanese are 65 or older and one-tenth are 80 or older. This is putting an increasing strain on care centers that treat conditions such as stroke and dementia, both in terms of higher caseloads and fewer young staff. In response, Kashiwaba needed to work smarter through digital transformation. To maximize productivity and reduce unnecessary work, staff have been using smartphone voice input and cloud-based nursing record keeping. Previously, the many physical therapists who assist patients with rehabilitation had to manually enter session data. Now, they record the data by voice during the session and then swipe their app on a PC afterward. This innovation earned the hospital the Advanced Nursing Practice Efficiency Award for two years in a row.
To further meet its human resources needs, and to pursue the SDGs of quality education, reducing inequalities and partnerships for the goals, the hospital is also actively recruiting trainees from abroad. Worshangphi Ngalung is a nursing trainee from Manipur in northeastern India who has been working at Kashiwaba through this technical internship training program. She studied Japanese for six months before arriving in Hokkaido in 2020 and has never looked back as she reports. “My work is all about taking care of patients and helping them with their physical needs in order to provide quality patient care,” says Ngalung. “I love working here. My colleagues are very helpful, kind and considerate. The patients are very kind and respectful. It’s very important for me to work in a sustainable workplace that keeps me motivated and challenges me to be a better person every day.”

To make the facility even more resilient and sustainable, Terasaka announced in 2018 a project to build a next-generation hospital with cutting-edge equipment. With its distinctive offset circular architectural design, Sapporo Kashiwabakai Hospital will be a 167-bed, seven-story facility in the city’s Minami-hiragishi district with a total floor area of 13,000 square meters. 

When it opens in December 2024, it will offer the latest advances in neurosurgical imaging, neurological disease treatment and rehabilitation, as well as a large green space for outdoor therapy and healing. The hospital has partnered with Siemens Healthineers, aiming to provide high-quality medical care in the field of neurosurgery and advanced acute care in Hokkaido. 

The goal is to realize SMART (Seamless Multi Access for Reliable Treatment) OR / SMART ER – a ‘seamless’ operating room and emergency room that will contribute to urgent endovascular treatment and advanced cerebrovascular surgery. One of the leading causes of death, and the leading cause of long-term care needs in Japan, are cerebral infarctions - an urgent stroke requiring intravenous tPA therapy within 4.5 hours after onset or catheterization within 8 hours. 

The new hospital will introduce CT, angiography, and MRI equipment from Siemens Healthineers, and will improve the workflow of advanced endovascular treatment by arranging equipment and designing patient flow lines to reduce patient travel time and the burden associated with travel. Live video feeds that integrate multidimensional information and surgical images will connect the operating room to the outside world, providing opportunities for developmental discussions and education.

The new facility is designed to be a net-zero emissions building, with features such as energy-efficient lighting and double-glazed windows. It will also serve as an emergency evacuation center and will have outdoor benches that can be converted into cooking stoves to feed up to 1,800 people - not only patients and staff, but people in need, affected by a disaster. “To change systems and customs, you need a philosophy and concrete goals. The philosophy of the SDGs is that no one should be left behind,” says Terasaka. “This is a strategy that we will continue to follow as we move into the next chapter of our hospital’s history as a vital part of the community.”

By Tim Hornyak
Tim Hornyak is a Canadian writer based in Tokyo, Japan, who has worked in journalism for more than 20 years. He has written extensively about technology, science, healthcare, culture, and business in Japan, as well as Japanese inventors, roboticists and Nobel Prize-winning scientists.